We will teach you how to protect your borders and not violate others
You will feel comfortable when interacting with people
You will learn to set personal boundaries, recognize when you feel pressured or violated, and recognize when your emotions are preventing you from objectively assessing a situation
Managing emotional state
Switching emotional state
You will learn to better recognize and change emotional states, which can lead to a more successful and fulfilling life
You can create any emotional state you want
Structuring chaos
We will teach you the tools for organizing internal and external space, which will free your head from all that is superfluous
You will learn how to structure your chaotic life into a more organized, manageable and efficient system.
You will be able to articulate your ideas clearly and find a way in your work
Emotional feed
We will explain where to find resources when an emotional decline occurs, and how to return to a cheerful mood
You will learn how to properly prioritize time and energy to achieve everything you want
You will gain insight into what drives people and what factors influence their decisions
Switching the state of the interlocutor
We will teach you how to switch the interlocutor to a more suitable and / or constructive emotional state in an environmentally friendly way
You will be able to guide the interlocutor so that your own messages are better understood
You will be able to master the art of breaking silence, as well as listening and understanding what your interlocutor needs
You will be able to analyze behavioral patterns
You will be able to learn about customer service best practices and improve your skills in this area
You'll learn how to prioritize tasks, use time effectively in a variety of scenarios, manage interruptions and distractions, set goals and achieve them effectively, motivate yourself, be creative in problem solving, and more
We will show how you can diagnose an emotional state by microfacial expressions, pantomimics and methods of structuring speech
You will master the tool "Personal diagnostics»
You will learn how to conduct a mini-interview, determine personal needs and goals, assess the candidate's self-awareness, and make a hiring decision that is in line with the goals of the organization
You will be able to effectively use this tool to increase sales by learning to determine what the client wants and how to offer him the right product
We will teach you to identify personality types in a split second of interaction and test hypotheses through communication
Emotional Flexibility
We will teach you the techniques of flexible adjustment to the situation so that you can choose the style of response yourself
You will learn strategies to help you understand your emotions: what they are, what causes them, how they make you feel, and how they affect your behavior
You will be able to expand the range of your possibilities by developing the ability to change perspectives, consider a wider range of emotions and acquire skills to help you cope with unpleasant emotions.
Manipulation blocking
This course will teach you how to defend yourself against typical emotional impacts and attempts to «undermine» your inner stability
We will teach you how to defend yourself against typical influences on the emotional state and attempts to «shatter» internal stability
You will gain insight into your own vulnerabilities in this area in order to better protect yourself
