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Тренинги, Курсы, Обучение — Agile, Scrum, OKR
Тренинги, Курсы, Обучение — Agile, Scrum, OKR
Тренинги, Курсы, Обучение — Agile, Scrum, OKR
17 November, 2022 г.
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How to say “NO”?

There's a lot you can learn from the art of saying no. It's an important part of communication, in both your personal and professional lives. Saying no can help you…

How to say "NO"?

There's a lot you can learn from the art of saying no. It's an important part of communication, in both your personal and professional lives. Saying no can help you set boundaries, protect yourself from overcommitting, and practice self-care.

But it can also be tricky—especially if you're someone who has difficulty saying no in the first place! Here are some tips for learning how to say no:

  1. Practice getting used to hearing the word "no" by asking "yes/no" questions (for example: "Do you think it's okay if I go out tonight?"). This will help you get used to hearing yourself saying "no."

  2. Try using more positive language when saying no: Instead of saying "I don't want to do that," try saying something like "I'm not interested in doing that." This change in wording helps soften the blow of rejection and makes it easier for people around you to hear when you don't want something or need something done differently.

  3. If possible, offer a replacement activity or task instead of turning down an invitation outright—that way you aren't rejecting someone's entire day plan just because you

Saying no is never easy, but it's an important skill to master. If you don't know how to say no, you could end up committing yourself to too many projects or taking on responsibilities that are not the best fit for your interests and skills.

Here are some tips for saying no:

  • Try using a positive tone when saying no. Instead of saying "No," try something like "I'm sorry, but I can't make it." This can help soften the blow of turning down a request or offer.
  • If you're dealing with someone who is pushy or aggressive when asking you to do something, be firm in your response. If they press further, let them know that you need space and time to think about it; that way they'll understand they won't be able to get anything out of you right away.
  • Don't feel like you have to give an explanation for why you can't do something; just say no!

There are many reasons why we might need to decline an opportunity, request or invitation. We may be too busy or have too much on our plate to take on any additional responsibilities. We may simply not have the skills and experience required for the job. Or we may have other commitments that prevent us from accepting the new role.

No matter the reason, it's important to be clear and polite when declining an offer. Here are some tips that can help you say "no" with confidence:

  1. Be specific — The more specific your explanation is, the better your chances are at getting what you want in return. For example, if you're declining an invitation to a party because of another commitment (such as a family event), make sure to mention which event takes priority. If there is no option for a face-to-face meeting, try sending an email or text message instead of leaving a voicemail message that may come across as rude or abrupt because there wasn't time to discuss this over the phone first; however if both parties are okay with this then by all means go ahead!

  2. Express gratitude — It's always good manners to thank someone for their offer before turning it down! This will show respect for them

Just remember — you can say no with confidence.

To say no, you need to be able to identify your boundaries and assert them. This might mean something different for each person, but you need to figure out what your boundaries are and be able to assert them confidently.

You might feel afraid that if you're not super nice, people will hate you—but the truth is, most people are happy when someone has the courage to speak their mind and stand up for themselves.

Why saying "NO" is difficult?

Saying "no" is difficult because it can be perceived as a rejection of the person or thing that you are saying no to. When we say no, we're saying that something is not right for us, or that we don't want it/them. It can be hard to let someone down when they ask you for something, especially if they have been nice or helpful in the past.

One way to make it easier to say no is by being more conscious of what you do say yes to. If you find yourself saying yes a lot—and then feeling overwhelmed by the tasks you've agreed to take on—you may want to consider setting some boundaries around what types of commitments you make and how many commitments you accept at once. You might also try setting boundaries around which types of people you allow into your life, so that only those who are positive influences are able to stay close by.

Once you've set some boundaries for yourself, start practicing being assertive when others ask for things from you. It's important that when people ask for something from us (even if it's just our time), we give them an honest answer about whether or not we can accommodate their request.

Here are some tips for saying "no" in a professional way:

  • Don't apologize. Apologizing makes it seem like you're not confident in your decision, and it's not necessary—the person asking you is the one who needs to be sorry.
  • Don't explain. If you need to explain why you can't do something, it probably means that the other person didn't get it from your first answer. If someone asks again, say that you already explained the situation and ask them what they want from you. It's better for them to hear "no" than for them to keep hammering at you until you eventually give in out of frustration or annoyance.
  • Be assertive and firm about your decision. If someone asks you for something that isn't a good fit for what they're offering, point out what they can do instead of trying to convince them otherwise—they'll appreciate knowing how they can help themselves instead of feeling like they've done something wrong by getting rejected by someone else!
  • Try using a script if it helps: "I'm sorry but [reason]. I wish I could help but I think this isn't going to work out."

You don't have to say «No» if you don't want to.

You can always say «Yes, but…» or «No, but…»

You can also say «I'm sorry, but…» or «That sounds great! But I'll need…»

And remember that saying "No" is not a bad thing! It's just an answer. It's how you say it that matters.

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